The Center for Emotional Intelligence and Human Relations Training
The EQ-HR Center began out of a desire to provide essential training to the faith-based community at a more reasonable and affordable price. Our center offers relevant and meaningful training experiences for the clergy, lay leaders, and other professionals working within your judicatory. Our workshops meet the challenges faced by pastoral leaders today, with many congregations in high tension over politics, challenged by divisions and conflict, and seeking new ways to coordinate ministry and serve the community and the world. Research shows that leaders who are well-grounded in emotional intelligence skills are far more likely to succeed in any situation they face, and emotional intelligence skills are not static, but can be learned and improved throughout a lifetime.
OUR MISSION: The EQ-HR Center mission is to increase the effectiveness of leaders within faith-based communities through experiential development of emotional intelligence competencies and human relations skills.
WHAT WE OFFER:
Introduction to Emotional Intelligence – one day workshop with lunch
What is emotional intelligence? It’s one of the hot-button terms in our day and age, and it gets people interested, but why is studying emotional intelligence critical for long-term effectiveness in ministry? Research shows that no matter how competent and skilled leaders are in other areas, without good emotional intelligence skills, they will fail. This workshop gives an overview of emotional intelligence itself, the research which undergirds and shapes it, and allows participants to take a self-assessment tool to discover their strengths and gifts in emotional intelligence.
Participants will spend time in the area of self-awareness, a set of skills that help people understand the thoughts, feelings, and bodily responses constantly present within them. The ability to be self-aware is a key foundation for managing one’s own actions and reactions, as well as one’s interactions with other people. Activities, theories, and practice sessions will provide opportunities to reflect on this essential emotional intelligence skill. The interaction among participants will also provide opportunities for in-the-moment constructive feedback from others on self-awareness and empathy, another key emotional intelligence trait. Participants emerge from the workshop with an awareness of their strengths in emotional intelligence, potential areas of growth, and the reality of how important it is to hone these skills for greater ministry effectiveness.
EQ and Relational Leadership – one day workshop with lunch
What is emotional intelligence? How does it impact pastoral leadership? How does it help a pastor approach difficult situations?
This workshop hinges on the reality discovered through research that if pastors cannot connect with their congregation members in a way that builds trust and strong relationships, they will not be effective leaders of their congregations. Daniel Goleman asserts that leaders without good emotional intelligence skills fail in their leadership positions.
Participants complete a self-assessment instrument based on emotional intelligence competencies, then spend time on the area of self-awareness, understanding one’s own emotions, thoughts, and bodily responses that are present within human beings at any given moment. When people are not aware of what is going on within themselves, they cannot begin to manage their own words, actions, and reactions, or the relationships they seek to create and maintain.
In the afternoon, participants delve into empathy exercises – an essential emotional intelligence skill. They look at how the practice of empathy, among others, undergirds the ability to manage difficult situations and conflict in the church and key relationships.
EQ and Conflict Management – one day workshop with lunch
Conflict exists everywhere within the church, and it’s not always evident on the surface. Some people choose to avoid conflict, to hide conflict behind pleasant behavior, or to react passive-aggressively. Some people bring conflict right out in the open, escalating behavior and tension dramatically. The way that a congregation and its leaders handle conflict makes all the difference in how the congregation will come through a challenging time.
This workshop seeks to define conflict, show how emotional intelligence skills assist us in managing conflict, and give practical tips and models for managing conflict constructively within the congregation. Participants will assess themselves on the essential emotional intelligence competencies required for handling conflict situations. They will learn from reflecting on and dissecting past conflicts, engage in real-time conflict simulations, and learn how to plan strategies for future conflicts. Participants will be able to be in various roles during the exercises, which enables them to gain insights from a variety of perspectives.
EQ and Building Effective Teams – one day workshop with lunch
All congregations have teams of people working together to accomplish common goals. Some teams work better than others! In this workshop, participants discover their own emotional intelligence competencies, then examine how they can use their skills to make a direct and lasting impact on the teams they lead.
The core components that make a team effective are elements that leaders can bring to the surface and manage in a way that will help a group gain an awareness of their work, understand what makes a healthy team, and handle conflict as it arises within the group. Considerable time is spent on building trust within a group and understanding the basic stages of group life. Participants will leave with a good understanding of how to observe and intervene with purpose in groups they lead in their congregations.
EQ and Boundaries – 1 to 1 ½ day workshop
Designed to assist judicatories with boundaries training from a different perspective, this workshop applies the competencies of emotional intelligence with the need to create appropriate boundaries for life and ministry. Emotional intelligence rests on principles of self-awareness and self-management, which are essential to setting and implementing personal boundaries. During this workshop, participants explore emotional intelligence concepts as well as theological and practical foundations for boundaries. Additionally, participants practice decision-making in different scenarios and discuss principles behind making boundary decisions. Participants complete this workshop by identifying best practices and developing an application plan for themselves and their organization.
Being a Leader in Uncertain Times – 2 hour workshop
This example of a short workshop recognizes the uncertain times in which we live, especially in the changing church, and uses brain science on the amygdala to explore anxiety held by many leaders. Emotional Intelligence is introduced as a way to reduce anxiety and improve leadership competency. Through exploration of self-awareness, participants begin to identify patterns within their anxiety and uncertainty and explore ways to make changes for better health and stronger leadership.
Emotional Intelligence and Human Relations Workshop – 4-5 day experiential workshop
Our core EQ-HR Center workshop is an intensive four to five day session designed to enable participants to learn about, build, and practice emotional intelligence skills in a small group session. Prior to the workshop, participants complete a 360-degree emotional intelligence survey, which includes their own self-assessment and the confidential assessments of up to 20-30 other people who work with the participant in different roles. Participants receive the results during the workshop and have the opportunity to work on learnings from those results throughout the workshop experience.
Skilled facilitators provide tools and feedback to enable participants to learn about themselves and to immediately practice emerging skills. As group life unfolds, participants give and receive feedback regarding the impact they have on others in the group. Participants will learn both inter-personal and intra-group communication skills. The content of the workshop revolves around the competencies of emotional intelligence that differentiate outstanding from average leaders, and is based on the core assertion that emotional intelligence skills can be learned and improved throughout one’s life.
Emotional Intelligence and Group Development – 4-5 day experiential workshop
This second core EQ-HR Center workshop is the next step in emotional intelligence training. It takes the foundational learning from the Human Relations workshop and applies it to group process in both task and non-task groups. Participants must have taken the Core EQ-Human Relations workshop to be able to enroll in this workshop.
In the Group Development workshop, participants engage in a variety of different group situations and receive feedback from others on their interactions within the context of the group. Participants are also invited to use the new knowledge on group facilitation they are gaining to intervene within the life of the groups they are in to help each group move forward in its work. The workshop design weaves presentation of group theory, trust development, and group leadership strategies with practical time to practice and experience these skills within the context of a group. Emotional intelligence competencies are also woven throughout the week, and participants spend a block of time working on awareness of diversity and how to recognize and manage the vast elements of diversity within a group.
Emotional Intelligence and Facilitation Skills – 5 day experiential workshop
Once used only for training facilitators for the EQ-HR Center, this workshop is now open to all participants who have completed the EQ-Human Relations and EQ-Group Development workshops. Participants work in turn with partners to facilitate learning group sessions and to present content to the rest of the group, as well as taking the role of observer to notice the skills needed to effectively facilitate a group. Each participant receives feedback on their work to enhance their learning and growth. In addition, trainers present material which helps each participant consider when and how to intervene within a group process for positive effect. Upon completing this series of workshops, participants are ready to take on a greater leadership role within their judicatories.
IN DEVELOPMENT1. Emotional Intelligence Training for Lay Leaders in Congregations2. EQ and Finances
CUSTOM WORKSHOP DESIGN
Don’t see a workshop that fits exactly what your judicatory needs right now? Our Trainers are happy to work with you to create a design that fits your needs. That workshop can be a few hours or a few days, and will meet the goals you specify while providing a foundation of emotional intelligence skills. The EQ-HR Center will provide a fee structure for custom design upon your request.
COACHINGThe EQ-HR Center has professionally trained coaches available to work with participants of our workshops to assist them in meeting their learning goals and making long-term changes in their leadership patterns. Coaching contracts can be for individuals or a small group, and usually are three hour-long sessions at a time. IDEAS FOR JUDICATORIES
There are a variety of ways in which a judicatory may partner with us. One option held by two judicatories is to ensure that all of their clergy take the Emotional Intelligence and Human Relations workshop when they begin serving congregations. Another option is to host workshops for your judicatory only or to partner with nearby judicatories to host workshops. The EQ-HR Center can provide a keynote address for one of your judicatory meetings. We can design a workshop around a judicatory’s specific requests, as well.
CONTACT USPlease contact the EQ-HR Center with further questions and inquiries into our availability to hold a workshop with your judicatory. You may reach us at firstname.lastname@example.org or call our Administrative Director, Jenelle D’Allessandro, in California at 626-877-0559.
[image by Juliana Swenson, used with permission under a Creative Commons license]